Risk Management and Insurance

Risk Management

Every day, churches and schools, and even the Catholic Pastoral Center, are exposed to risk. The first step to managing risk is to identify the many types of risks around you. The goal of all churches and schools within the Diocese of Des Moines should be to ensure a safe, healthful environment for all, including, but not limited to, employees, volunteers, students, parishioners, vendors and other visitors.  

One of the best avenues for managing risk is through the people and resources at Catholic Mutual Group (CMG), provider for all Diocesan entities for property, liability, and employee benefit coverage and related services. 

Risk Management Resources

Reaching out to CMG for advice can be an invaluable resource, along with the Diocesan's Director of Property Management, Safety and Security both of whom are here to serve you.

Parish Safety & Security Guide

Site Inspections - Emerging Trends

Certificate of Insurance Review

  • Property, building, facilities, and equipment resources can be found under the Property Management tab.
  • Emergency Preparedness and related security resources can be found under the Safety & Security section of the Property Management tab.
  • Specific Risk questions can be directed to Dustin Heino, our CMG Claims/Risk Manager. 

Also, be sure to check out the many resources at CMG Connect. See the Insurance section below, which includes a guide to ensure proper setup of your CMG Connect account if registering for the first time.
Facility Usage/Special Events

For the latest training from Catholic Mutual Group, please view Best Practices for Facility Usage at CMG Connect.

Insurance (Catholic Mutual Group)

To report a claim:

by phone     1-800-228-6108

by email       reportaclaim@catholicmutual.org

or online      www.catholicmutual.org.

For more information on who to contact about member services, risk management, or claims, here is a complete CMG contact sheet.

CMG Connect

There is a vast amount of information, training, forms and resources to be found at CMG Connect.  You will find training for anti-bullying, driving, critical incidents, ransomware, best practices in HR management, and "incredible, but true" videos involving insurance claims.

To access these resources, you will need to have an active CMG Connect account. This account can be created for free at desmoines.cmgconnect.org. Please use the Diocese of Des Moines Driver Approval Guide to ensure proper setup of your account and the assignment of the "driver" role for access to driver training resources. 
CARES Library

In the CARES Library you will find PowerPoints on topics like "Fire Prevention", "Reducing Employee Injuries" and "Slips, Trips and Falls". There are also handouts and posters available in English and Spanish covering a range of risk topics, such as "Volunteers and the Catholic Church", "Wake Services Can Create Additional Liability" and "Playground Maintenance Checklist".  

To access these resources, you will need to have an active CMG Connect account. This account can be created for free at desmoines.cmgconnect.org.
Vehicle & Driver Safety Policy

Vehicle & Driver Safety Policy

*The "Defensive Driving Curriculum & Motor Vehicle Report-Des Moines" module is required training for anyone who drives on behalf of the Diocese, or one of their parishes, schools or organizations.

To access this resource, you will need to have an active CMG Connect account. If setting up your account for the first time, please carefully follow the Diocese of Des Moines Driver Approval Guide to ensure proper setup of your account to trigger the correct curriculum.  

This account can be created for free at desmoines.cmgconnect.org. Once your account is set up, the curriculum will show up under "My Trainings."